Navigating the Platform

Getting Started

Our platform is designed as a mobile-first experience, so it works great on your smartphone. Here is a quick overview of the main sections.

Home Page

The home page features a search bar at the top where you can search for products by keyword, paste a 1688 product link, or upload an image to find similar products. Below that, you will find product categories and recommended products.

Shopping Cart

Access your shopping cart from the cart icon in the navigation bar. Your cart is saved locally on your device, so your items will persist between visits. Items are grouped by seller for easy management.

My Orders

View all your past and current orders. You can track the status of each order, from payment confirmation through to delivery. Each order shows its current status, order date, items, and total cost.

My Profile

Manage your account settings, delivery addresses, and bank accounts for refunds. You can also view your referral code and invite friends to earn rewards.

LINE Chat

LINE is your primary channel for interacting with us. Send product links or images to find products, ask questions about your orders, and get support from our team. You can also use the live chat widget on our website for quick help.